Casa Moreno

You are obliged to carefully and neatly treat the property and its contents.
The lessor is not responsible for loss of value and / or damage to your property, caused by defects in the home or incorrect use thereof.
In case of damage to the property and / or gross negligence on your part,
the total costs of damage are deducted from the deposit.

When something breaks, gets damaged or when you lose something,
You must inform the manager immediately and compensate the damage.

We advise you to take out travel and / or cancellation insurance yourself with your insurance agent.

You will find an overview of all costs in the information about the property.
Additional costs depend on the desired facilities,
When making your reservation, you indicate which facilities you want to use.
You can also read the additional costs on your booking confirmation and in your travel documents.

You can submit your booking changes via e-mail:
pianistje@telenet.be
Note: Costs may be associated with many changes,
furthermore, not all change requests can be implemented.

Yes You can cancel your booking in writing.
Via email:
pianistje@telenet.be
Note: In case of a cancellation you will always lose the full deposit of 30% with the exception of the deposit paid, which will be refunded as soon as possible.
If you cancel less than 1 month before your stay, only the deposit will be refunded.

Your down payment (30% of the total rent) is made within 5 working days after the invoice date.
The correct account number can be found on the invoice that you receive after booking.

When you have reserved your property, you will receive your booking confirmation and invoice by e-mail.
You can read your specified rental price and the payment method on the invoice

The travel sum consists of:
- The rental amount of the property according to the number of nights and the chosen period

-The mandatory deposit: 250 Euro

-The amount of 80 Euro for the mandatory cleaning and washing of the linen (payable in cash to the manager)

the following extras are paid directly to the manager at the start of the rental period:

pick-up and drop off to airport 50 Euro per journey if desired.

-cleaning and washing of linen mandatory by every tenant at the start to pay to the
administrator.

Do you like our house, but would you like to discuss it?
You can place an option on this property by e-mail.
We then hold the house for a maximum of 3 days for you.

You have made your reservation on our website.
We will send the travel documents to your e-mail address as soon as possible.
After our confirmation your reservation is final.
After you have paid your deposit you will receive confirmation from us.
You will find the travel documents
- the invoice,
- directions,

If you have a complaint during your stay, report this directly to the administrator.
Then the problem can be solved.
The manager is your point of contact during your stay.

Every day is a changeover day: the day of arrival and departure.
Guests can arrive from 14.00.
You will find more information in your travel documents.
Would you like to arrive at an earlier or later time,
Then you can discuss this with the manager of the building
You will receive the details of the administrator after your booking

Every day is a changeover day: the day of arrival and departure.
Guests must leave at 10.00.
The accommodation will then be cleaned for the next guests.
Therefore a later departure is not possible!
You will find more information in your travel documents.

An exception can be made if the property is not rented the same day of departure. In consultation with the manager, you can then stay in the house until your return flight.

You will be asked for the key 5 days before departure
by telephone or by mail
contact the property manager to arrange the transfer.
You can reach this via:

info@hurenaandecostablanca.com
+34 653747 369
+34 674 384 881

You can not bring pets to your holiday home,

It is forbidden to smoke in the house, as well as on the grassy meadow around the pool.
Smoking is allowed on the private terrace of the apartment

The payment of the deposit is mandatory.
The deposit is 250 Euro to deposit with reservation
You will receive the deposit within 8 days after the rental period.
Costs due to damage are deducted from the deposit.
Additional consumption of electricity on top of the included 12 Kw / day will be charged.
If the costs are higher than the deposit, they will also be charged to you.

Kitchen, bed and bath linen are included in the rent.
We advise our guests to bring a beach towel for use on the sunbeds and / or the beach.

The final cleaning is carried out by the manager.
The compulsory costs for this are indicated in the description of the property.

The house can accommodate up to 4 people.
It is forbidden to involve the property with more persons than the number of persons specified in your reservation.
If infringements are made to this, the landlord can relieve the tenants from the apartment.